Frequently Asked Questions
Everything you need to know about your Wellvia shopping experience.
How do I determine my size for Wellvia apparel?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are the materials used in Wellvia clothing sustainable?
Sustainability is at our core. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we aim to reach 100% by 2025.
Can I track my order after it has been placed?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.